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How to make deposits?

2. Select or enter the amount you wish to deposit. 3. Click on GENERATE PIX. 4. After the QR code is generated, copy the code and go to your bank’s app. Then, select the PIX option, and paste the copied code. Done, refresh the page and now you’re ready to bet.  

My deposit is pending

If you generated a QR Code and the deposit shows as PENDING, it’s possible that the payment wasn’t completed or there was an error in the transaction. Please, verify if the payment was completed correctly. However, if the payment was completed correctly and the deposit is still pending, we recommend contacting our live support and […]

My withdrawal is pending

Remember that withdrawals are only permitted to PIX keys belonging to the account holder. Withdrawals to third-party accounts are not allowed.  

My withdrawal was denied

This condition is a security measure for both you, the player, and the platform, ensuring the correct transfer of your earnings. Withdrawal can be denied for various reasons: 1 – Transaction rejected by the bank;2 – Incorrect PIX data;3 – Discrepancy in registration data. Please review your registered PIX key in ACCOUNT DETAILS, in your […]

First serve rule

To make your first withdrawal, you need to wager an amount corresponding to 1.5 times the amount of your initial deposit. This criterion must be met to proceed with the withdrawal of funds. EXAMPLE: After an initial deposit of $10.00, you need to wager a minimum total of $20.00 (10.00 x 2.0) in casino games […]

How do I withdraw my bonus?

Remember that withdrawing winnings with a bonus is an exception to its usage principle; therefore, users are allowed to withdraw up to three times the amount received in bonuses. For example, if you receive a bonus of $1,000.00, after meeting the rollover requirements, you can withdraw up to $3,000.00. This means that the received bonus […]

What is the type of my roll-over?

To determine the type of rollover for your bonus, check your wallet, above the bonus balance, where the modality will be displayed. If the modality is not specified yet, place a bet in the modality you want to activate.  

Basketball – Specific Player Market

On the sports page, besides betting on teams, it’s also possible to bet on specific players. You can predict the total points, assists, rebounds, steals, and much more. There are also alternative options, such as a player’s double performance if they reach certain milestones in points or assists. Player’s total points: You can bet on […]

Basketball – Distance Margin Market

In the Margin of Victory (To lead) market in basketball, you bet on whether a specific team will lead the match by a specific margin of points compared to the opponent. For example, if the Mavericks open a score of 42-20 against the Hawks (22 points difference), your bet will be successful. See the screenshot […]