Can I use the same account on different devices?
Yes! You can access your account on multiple internet-connected devices using the same login. Keep your password secure and only use trusted devices. Download our mobile app for an optimized experience.
I forgot my password, what do I do?
Follow these steps to reset your password: 1. Click on the LOGIN button in the top right corner of the homepage. 2. Click on FORGOT PASSWORD?. 3. Enter your email and click on SEND PASSWORD RESET EMAIL. Now, simply access your email, click on RESET PASSWORD, enter the new password, and you’re all set. Important: […]
How do I log into my account?
To log in to your account, simply follow these steps: 1. Click on the “Log In” button in the top right corner of the page: 2. Fill in your email and password, then click “Log In“: That’s it, you’re now logged into the platform.
I changed the password, but I still can’t access the account.
If you have already changed your password and still can’t access your account, first check some external factors, such as: keyboard language settings, uppercase or lowercase letters, and make sure that the username and email are correct. If you still can’t log in to your account, repeat the password reset process and make sure to […]
I am having difficulty accessing my account. What should I do?
Make sure first that all filled data is correct. Forgot your password? Click on “forgot my password” and fill in your email address or username registered on the platform. After that, you will receive a password reset link through the registered email. Please note that the reset email may take a few minutes to reach […]
How do I check my transaction history?
To check your transaction history, simply follow these steps: 1. After logging in, click on the profile button located in the top right corner of the screen: 2. Select the “Wallet” option: 3. There you go! Now you can view and analyze all the transfers made on our platform.
How do I cancel or reactivate my account?
To cancel your account, simply follow these steps: 1. After logging in, click on the profile menu in the top right corner of the screen. 2. Select the option ACCOUNT DETAILS. 3. After that, click on the CANCEL ACCOUNT button. 4. Enter your current password and click CONFIRM. How do I reactivate my account? To […]
How to register?
To register, simply follow the step-by-step instructions: 1. On the homepage, click on the “Register” button located in the top right corner of the screen. 2. Fill out the form with your information and click on “Create account“. Once you’ve done that, you’ll be registered on the platform!
How do I track my roll-over?
Tracking your roll-over is very simple! After the first bet with the bonus balance, the rollover screen will be displayed, indicating the total rollover amount and the progress made. Once the goal is reached, the button to make withdrawals will be unlocked.
How do I get my withdrawal receipt?
After making a withdrawal, the platform will always provide proof of your transaction.To view the proof of your withdrawal, follow these steps: 1 – Go to your account profile and click on ‘Wallet’. 2 – In the ‘My Transactions’ area, select the period you want to check and click on the ‘Withdrawals’ tab. 3 – […]
