How do I change my account password?
Siga o passo a passo: 1. After logging into your account, click on the profile menu, located in the top right corner. 2. Select the “Change Password” option. 3. After filling out the fields with the correct information, click on the send button. Your password has been changed!
How to refer a friend
We’re glad to hear that you want to participate in our referral promotion. It’s easy and beneficial! Here’s how it works: 1. Log in to your account and click on the profile button in the top right corner of the screen. 2. Select the “Referrals” option. 3. Click on “Copy Link” and send it to […]
What are Free Spins?
Free spins are bonuses for casino slots, which can be obtained for free or through a deposit. They may be specific to certain games. Earn them through welcome promotions, birthdays, holidays, or game releases. Keep an eye out for offers on our social media, email, and SMS.
What is the deadline for using the bonus?
The casino bonus expires in 24 hours and for sports betting in 48 hours. If the roll-over is not completed within this time, the bonus will be removed. This is a security measure to prevent abuse and fraud. Therefore, we recommend that you use the bonus as soon as possible to take full advantage of […]
Basketball – Draw Market Returns Bet
Draw No Bet: When a bet is placed on a basketball game and the final result ends in a draw, the bet is voided, and the wagered amount is returned to the bettor. This ensures that no bettor loses money in case of a draw, providing a fair betting experience. Draw No Bet by […]
Why hasn’t my deposit been credited to my account yet?
To ensure the processing of your deposit, please follow these guidelines: In case of non-compliance with the instructions above, the amount will be refunded within 24 hours. If you follow the instructions correctly and the deposit does not appear, contact support with the proof and transaction ID.
What is roll-over?
The roll-over is a wagering requirement that specifies how many times you need to bet the bonus amount before you can withdraw it. After fulfilling this condition, bonus credits can be transferred to the real wallet. Why should I fulfill the roll-over? The roll-over is essential for all betting platforms that offer bonuses and promotions […]
What do you use first when betting, the bonus or my real balance?
In your bets, the real balance is always used in first instance. If the real balance is depleted, the bonus will be applied automatically as an alternative to continue your bets.
How many withdrawals can I make per day?
A daily withdrawal is allowed. Make sure to follow the platform’s guidelines for safe and efficient transactions.
What withdrawal methods are available?
The withdrawal method available on our platform is through PIX. The accepted Pix keys include: Make sure you have one of these keys associated with your bank account to make withdrawals.
